Order
 Are there any Customs / Law restrictions?
 I have a problem placing a order (check out process)
 How do I track my order?
Clothing sizes
 How do I measure my size?
 Size chart for men’s outerwear
 Size chart for men’s underwear
Payment
 Which payment options do I have?
Shipping and Delivery
 Delivery times in the Netherlands
 Delivery times in Belgium
 International delivery times
 Do I get a tracking number?
 Are there any Customs/Law restrictions?
VAT and other Taxes
 Are there any Customs/Law restrictions?
 Do I need to pay import tax?
 Do I have to pay VAT (Value Added Tax)?
Account
 How do I create an account?
 How do I reset my password?
 Is it necessary to create an account?
Exchange and Returns
 What if I change my mind?
 Returns and Refunds
Privacy
 What is your Privacy Policy?
Discreet Shipping
 Neutral packaging
 Delivery only to the address provided (not to neighbours)