• +31 618 787 601‬
  • shop@fostter.com

When orders are placed through our online shop, we gather certain details. This page will provide you with information about our privacy policy.

Personal information and data processing

To be able to offer you a good and personal service, Fostter Shop (Fostter Riviera Productions B.V) requires some details about you. When you place an order with us, the following information is gathered:

 

Personal information

This is information you supply us with during the order process or registration process:

  • Name
  • Address
  • Postal code
  • Town
  • Country
  • E-mail address
  • Date of birth

This information is used to process your order and to get the parcel to you as soon as possible. Your e-mail address is necessary to send an order confirmation so that you are always in possession of proof of your order. We also use your e-mail address to communicate with you about your order. Your e-mail address will not be used for marketing purposes.

 

Payment details

Fostter Shop uses partner Mollie, Stripe & Paypal to process the payments. When registering payment details we only record the total amount and your payment method (MasterCard, iDEAL, Bancontact, SOFORT, Giropay). Of course, bank details are not saved and every payment option is secure.

 

Traffic data

Traffic data could be things such as registering an IP address*, enabling cookies**, registering clickstream data and analyzing how you navigated our website.

The traffic data are used to analyze our visitors' browsing patterns. We look at how the navigation is used, which pages are visited and which products are ordered, and use this information to improve the visibility, functionality, and content of our site. 

* An IP address is an Internet Protocol address that refers to a unique destination on the Internet. In some cases, this could mean that it can be traced back directly to the visitor's computer. This information is essential to send the pages via the Internet to the correct computer.

** A cookie is a collection of data, a registration file, that transfers a website to the hard disk of a computer and saves it there. A cookie does not identify the visitor, but it does identify the visitor's computer. Our website installs a cookie to link the products ordered by you to your computer (this way, your shopping basket is visible only to you). 

 

Purpose and data processing

Below, we have indicated the purposes for which Fostter Riviera Productions B.V. collects your data. Fostter Riviera Productions B.V. is aiming to process your details for the following specified purposes:

Fostter Riviera Productions B.V. processes personal information for administrative purposes, such as:

  • processing your order.
  • delivery of your order to the address chosen by you.

 

Fostter Riviera Productions B.V. processes payment details for administrative purposes, such as:

  • payment of your order. Traffic data are used by Fostter Riviera Productions B.V. for communication purposes, such as:
  • improving the site's user-friendliness

Links on our website

The Fostter Riviera Productions B.V. website can contain links to third parties or links to other sites that are not under the control of Fostter Riviera Productions B.V. Fostter Riviera Productions B.V. is not responsible in any way for the content or observation of privacy rules by the administrators of the sites involved. The addition of links to other sites does not imply approval of the content of such sites by Fostter Riviera Productions B.V.

Secured pages

Our online payment options are secured using SSL, which means that your details are sent encrypted. Your (credit card) details cannot be viewed by a third party. You can check security by right-clicking your mouse and choosing 'Properties'. You will see a window showing your connection details. If you look at 'Connection', it will say that you have an SSL connection. Of course, your credit card details, such as the number and the expiry date, will not be saved. 

Source of data

The information that Fostter Riviera Productions B.V. processes is obtained from visitors and customers and provided by the visitor himself through the order form.

Supplying information

Fostter Riviera Productions B.V. supplies your information to a limited circle of third parties that process data for administrative purposes:

  1. Mollie: in case of a customer's choice to pay by a deposit-transfer card or direct debit; for following up and collection of the unpaid invoice.
  2. EDC Wholesale B.V. our drop shipment partner
  3. Stripe: our payment service provider
  4. PayPal: the payment and money transfer bank.

 

Besides these, Fostter Riviera Productions B.V. does not supply your information to anyone else, as far as we are bound to refrain from this according to laws and regulations. The details are solely used for the purposes described in this policy.

Rights of visitors and our clients

As a visitor or client of our website, you have the right to contact us and request to know whether our organization is processing your details. We will notify you in writing within 4 weeks of your request and inform you which details are being processed, for which purpose and where these details have been gathered, as well as who they have been supplied to and for which purposes this was done.

You also have the right, by sending a request to us, to improve, edit, remove or protect your personal information. You can request this to be done if your details are factually incorrect, incomplete for the purpose of processing or not relevant or being processed in conflict with local legislation.

If you do not wish to continue receiving our newsletter, you can notify us via e-mail, or you can opt out via the unsubscribe link in the newsletter. 

Privacy

The persons that deal under the authority of the person responsible, as well as the person responsible himself and those who have access to personal details,  are bound by non-disclosure of the personal details they are aware of unless they are forced by legislation and/or regulations to divulge such information.

Security

To prevent inspection of personal information by third parties, Fostter Riviera Productions B.V. has taken various security measures, including measures against unauthorized entry, unauthorized use, unauthorized changes, unlawful and unintentional damage, and unintentional loss.

Finally

If you have any more questions about the protection of your privacy during visits to our website after reading our privacy policy, then please contact us, in writing or via telephone or e-mail.

Fostter Riviera Productions B.V. can make changes to this privacy policy if there are any developments in (for instance) technology, legislation, processing or supplying. Notification of any changes will be made via this page.